Frequently Asked Questions

On our website, we have given access to our property owners where they can login and check all the monthly statement details that includes all income and expenses associated with their property

We will manage your property for a period of one to five years, based on our contract with you.

You can visit and inspect your property at any time, but we request you to inform us of your intended visit in advance.

Should we come across any maintenance issues/need for repairs on your property, we begin with assessing the problem and the work required to rectify it.  Our team will then contact suitable vendors, get genuine quotes and discuss the options with you. Once we have your approval, we will supervise the work from start to finish.

We will keep you updated on progress, sending you photographs if required. On completion of work, we will give you a detailed account statement and details of work handled.

Some of the major points we consider are:

• Public record search
• Credit check
• Criminal background check
• Employment verification
• Income verification
• Rental history
• Eviction Records

We begin with an assessment of local and national market data that will directly and indirectly affect all features of your property. Some of the points that we consider are: Rental inventory levels; vacancy rates; and the average rent prices currently available.

We believe that finding a reliable tenant who will pay an optimal rent is more important than getting you quick tenancy. Once we find a suitable tenant, we generally process the application within 24-48 hours. After thorough screening and processing, we follow up with you for final approval.

Once we have signed a management agreement, we will start the process, beginning with online advertising.

We will ensure your property is listed on suitable websites. Dynamic links in web listings will include panoramic pictures and a video tour of your property, both inside and out. And our team will also provide you real-time leads.

Frequent visits: We will visit your property periodically and report back to you through member login page / email.

Regular telephonic/online contact: We will keep in regular touch to ensure your requirements are being addressed satisfactorily. If you need to contact us, we are available during normal business hours. If you cannot reach the person you want, leave a message. He/she will call you back within the same business day, or at the beginning of the next business day.

Email: Our staff will attend to all your email requirements immediately, whether they are at office or on the field.

Online account: On signing our property management service agreement, we will assign you a personal secured online membership account on our website. Through this online account, you will have access to all your important documents, including your property management agreement, tenant’s lease, maintenance work details and much more! You will also receive emails through this account and be able to keep track on all transactions and messages, from anywhere and at any time.

No. Our in-house legal service team deals with all aspects of the eviction process on your behalf at no extra charge.  However, we would charge property owners for any court or legal fees that might arise during an eviction process. Incidentally, since, we do a thorough screening of our tenants, our eviction rates are extraordinarily low.

We do not charge property management fee during periods when the property is vacant. We only have a one-time charge—after all, our aim is to ensure there are no vacant periods!

We can pay any bills associated with your property. This includes utilities, taxes, insurance, maintenance, loan payments and any other property-related payment you may have to make. Should any money remain with us after payments, we will send this balance to you, or remit it to your bank account, generally on the same day or in two business days after the rent has been received.

We certainly can. We follow efficient and streamlined methods to get you the best possible tenant, starting from screening the tenant to showing the property to negotiation and signing the lease agreement.

We offer a full range of property management services. Our team is knowledgeable in property-related matters and well trained on policies and procedures. You can rest assured that they will work with you in a proactive manner and be available whenever you need. Some of the services we offer include:

• Advertising your property
• Processing tenant application
• Lease enforcement
• Troubleshooting on maintenance issues
• Maintaining your account details

We manage residential and commercial properties.

One of the major reasons to use a professional property management company is that they have valuable experience and know-how in handling different aspects of property transactions. These areas of expertise include dealing with government authorities, understanding legal processes, identifying and managing labour—to name just a few.

By entrusting your work to a reliable professional, you are saved time, effort and uncertainty. You enjoy complete peace of mind while your investment is protected and its value maximised. An additional benefit is that you are also saved the bother and embarrassment of asking unwilling relatives or friends to take care of your property. (For instance, people close to you might misunderstand your intentions should you require clarifications or have questions; in comparison, clearing doubts with an organization is simple.)

The services offered by a property management company are especially useful for owners of multiple properties; more so if the properties are located in different cities.

You indeed have a free will to exit the contract at any point of time. Just give us a 30 day notice so that we start the exit process in timely manner. But remember, there won’t be any refund of service charges.

Our property owners get an exclusive access to our website where they can login and view monthly statement details that includes all income and expenses associated with their property. You can view many other details as well.

You can contract with us for minimum 6 months to maximum five years, we will be happy you serve you always! Although, we strive hard that you have a long-term relationship with us.

You property is in safe hands, we are a reliable and responsible experts who know our jobs perfectly. Our professionals without a fail conduct routine inspections of your property. If they come across any damages, we will immediately inform you and have a quick consultation with you to take the necessary actions to ensure the problem is rectified on time.

Do worry since, detailed accounts will be maintained by us. (Note: If tenants are responsible for the damage, they will be asked to pay for the repairs. If the cause of the damage is due to construction flaws—for example, cracks/leaks—then the owner will be required to pay for repairs.)

Surely, it’s your property you can visit and inspect it at any time, but it’s always best to inform us about your visit in advance.

Maintenance repairs of your property are done only after the appropriate assessment of the problems. Our team then contacts suitable vendors to get legitimate estimation. We discuss various options with you and after your approval; we assign the work and supervise it from start to finish. We also keep you updated about the progress, by sending you the photographs if required. On the completion, we give you a detailed account statement and details of work handled.

Screening a tenant isn’t an easy task, it requires a lot of efforts, time and due diligence. Our services also include public record search, credit check, criminal background check, employment verification, income verification, rental history, eviction Records, etc.

Our job starts with the assessment of data related with local and national markets which directly and indirectly affects your property. Additionally, we consider rental inventory levels; vacancy rates, and the average rent prices currently available.

Our mantra is to find a reliable tenant with the capacity to pay the best rent than just picking any tenant in a jiffy. Once we get a right tenant, we the application processes within 24-48 hours. After thorough screening, we follow up with you for final approval.

Usually, rates vary as per the location. Kindly CALL US for a precise estimation as per your property and requirements. We will look into the needs and suggest you our services and costs accordingly.

After the signing of management agreement, the process starts with the first step of online advertising.

Our property listings are always on reputed websites. We use dynamic links with panoramic pictures and a complete inside and outdoor video of your property. Our team is efficient enough to provide you with real-time leads.

We do periodical visits to your property and report back to you through member login page / email. We also have telephonic conversations to ensure your requirements are being addressed satisfactorily. You also reach us during normal business hours or simply leave a message. Our experts will get back to you the same business day, or at the beginning of the next business day. Our staff attentively replies to your email requirements immediately to keep you updated without hassle.

You may also use our ‘Online Account’, once you sign our property management service agreement, we assign you a personal membership online account. At our website, your secured online account gives you an access to your important documents, including property management agreement, tenant’s lease, maintenance work details, etc. You will also be able to track all your transactions and messages, from anywhere and at any time.

Not at all, since our in-house legal team deals with the eviction process on your behalf.  However, charges may apply to the property owners in case there’s any legal action during the eviction process.

We take the responsibility of paying the taxes, insurance, maintenance, loan installments and bills related your payment on your behalf. In case of the remaining balance after payments, we remit to your bank account, which you receive in two business days generally.

Indeed! Our efficient and streamlined methods can assist to avail you with the best tenants in your city. We start from tenant screening, showing the property and wrap up on signing the lease agreement with them.

Our knowledgeable team ascertains the suitability of the service as per your concern and best interest. We work in a proactive manner and are available at your service anytime anyway. We arrange for services such as advertising the property, processing tenant application, lease enforcement, troubleshooting maintenance issues, rent collection and a lot more.

Being a professional management team we ensure to offer you with tailored services related to your residential as well as commercial properties. Whereas residential includes apartments, villas, row houses, independent houses, guest houses and more. On the other hand, commercial properties will include plots / sites, office space, retail space, industrial areas, big unoccupied lands, etc.

We cover every aspect related to your investment in a house or property. Our professional team has the valuable experience in designing systems that can maximize your returns with extremely low risks. Our areas of expertise comprise services such as lease agreement, tenant vetting, handover of premises, repairs and maintenance, liaison with authorities, tenant control, etc.

Our experts protect the investment and boost its value which gives you complete mental peace and time to enjoy your life. We take care of your property which saves your time, efforts, uncertainties and botheration of taking obligation from your near and dear ones. Our services are for everyone, a single home owner or someone with multiple properties located in different cities, we’re here to cater you!